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Childline

Childline is a free confidential service for children and young people up to the age of nineteen. It is available any time, day, or night. Children can talk to Childline on the phone, by email or through a 1-2-1 counsellor chat. Read more

0800 1111

Childline

Description

Childline is a free confidential service for children and young people up to the age of nineteen. It is available any time, day, or night. Children can talk to Childline on the phone, by email or through a 1-2-1 counsellor chat.

Who to contact

Telephone
0800 1111
E-mail
Contact via online form on website
Website
www.childline.org.uk/

Young Minds Parents Helpline

YoungMinds Parents Helpline is a free and confidential national helpline for anyone worried about the emotional problems or behaviour of a child or young person up to the age of 25. The helpline provides information and professional advice. Read more

Suite 11Baden PlaceCrosby RowLondonSE1 1YW

0808 802 5544 ( 9:30am - 4pm, Monday - Friday )

Young Minds Parents Helpline

Description

YoungMinds Parents Helpline is a free and confidential national helpline for anyone worried about the emotional problems or behaviour of a child or young person up to the age of 25. The helpline provides information and professional advice.

Location

Address
Suite 11
Baden Place
Crosby Row
London
Postcode
SE1 1YW

Who to contact

Telephone
0808 802 5544 ( 9:30am - 4pm, Monday - Friday )
E-mail
web chat on website
Website
www.youngminds.org.uk

Hearts and Minds

Hearts & Minds is the UK’s only peer led charity and service for young people experiencing mental health difficulties. If you are a young person aged 14-25, and you are interested in joining Hearts & Minds, please contact Jess on info@heartsandminds.org.uk  Read more

Hearts and Minds

Description

Hearts & Minds is the UK’s only peer led charity and service for young people experiencing mental health difficulties. If you are a young person aged 14-25, and you are interested in joining Hearts & Minds, please contact Jess on info@heartsandminds.org.uk 

Who to contact

Contact Name
Jess
E-mail
info@heartsandminds.org.uk
Website
https://heartsandminds.org.uk/

MindWorks Surrey Access and Advice Service

MindWorks Surrey is an emotional wellbeing and mental health service for children, young people, parents and carers, and professionals across Surrey.  The MindWorks Surrey Access and Advice service is replacing the CAMHS Single Point of Access (SPA). Access and Advice helps young people and their families… Read more

0300 222 5755

MindWorks Surrey Access and Advice Service

Description

MindWorks Surrey is an emotional wellbeing and mental health service for children, young people, parents and carers, and professionals across Surrey. 

The MindWorks Surrey Access and Advice service is replacing the CAMHS Single Point of Access (SPA). Access and Advice helps young people and their families in need of support to access it in the most appropriate way. It is intended to enable easy and early access to advice and signposting to existing support as well as acting as a doorway (gateway) to more specialist or clinical support as needed. 

Please call the Access and Advice team on 0300 222 5755.  It is open 8am - 8pm Monday to Friday and 9am - 12pm Saturday. The service is not open on bank holidays. 

Having made contact, you will be signposted to one or more areas, depending on your individual circumstances. 

Who to contact

Telephone
0300 222 5755
Website
https://www.mindworks-surrey.org/.../access-and-advice

YoungMinds

YoungMinds is committed to improving the emotional wellbeing and mental health of children and young people. Their website provides information for people who want to know more about mental health conditions and what support is available.   Read more

Suite 11Baden PlaceCrosby RowLondonSE1 1YW

020 7089 5050

YoungMinds

Description

YoungMinds is committed to improving the emotional wellbeing and mental health of children and young people. Their website provides information for people who want to know more about mental health conditions and what support is available.

 

Location

Address
Suite 11
Baden Place
Crosby Row
London
Postcode
SE1 1YW

Who to contact

Telephone
020 7089 5050
E-mail
Online contact form through website
Website
www.youngminds.org.uk

Mind Matters

Provide talking therapies to adults (18+) registered with a GP in Surrey who are experiencing common mental health problems such as depression, anxiety and stress. Read more

Unither HouseCurfew Bell RoadChertseySurreyKT16 9FG

0300 330 5450 Text : 07786 202 565 (TEXT ONLY Number) You can text us for a call back Monday-Friday from 8.30 am-5.30pm.

Mind Matters

Description

Provide talking therapies to adults (18+) registered with a GP in Surrey who are experiencing common mental health problems such as depression, anxiety and stress.

Location

Address
Unither House
Curfew Bell Road
Chertsey
Surrey
Postcode
KT16 9FG
Borough
Runnymede

Who to contact

Telephone
0300 330 5450
Text : 07786 202 565 (TEXT ONLY Number) You can text us for a call back Monday-Friday from 8.30 am-5.30pm.
E-mail
mindmatters.surrey@sabp.nhs.uk
Website
www.mindmattersnhs.co.uk/

MindEd for Families

Provides online advice and support to parents who are worried about their child’s mental health. Read more

MindEd for Families

Description

Provides online advice and support to parents who are worried about their child’s mental health.

Who to contact

Website
https://www.minded.org.uk/

Mind Matters Surrey IAPT

Mind Matters Surrey IAPT (Improving Access to Psychological Therapies) is a talking therapy service for adults (18+) registered with a GP in Surrey. We provide quick and easy access to our talking therapies, in line with individual needs and best practice recommended by the National… Read more

Unither HouseCurfew Bell RoadChertseySurreyKT16 9FG

0300 330 5450

Mind Matters Surrey IAPT

Description

Mind Matters Surrey IAPT (Improving Access to Psychological Therapies) is a talking therapy service for adults (18+) registered with a GP in Surrey. We provide quick and easy access to our talking therapies, in line with individual needs and best practice recommended by the National Institute of Health and Clinical Excellence.

Location

Address
Unither House
Curfew Bell Road
Chertsey
Surrey
Postcode
KT16 9FG
Borough
Runnymede

Who to contact

Telephone
0300 330 5450
E-mail
mindmatters.surrey@sabp.nhs.uk
Website
https://www.mindmattersnhs.co.uk/

Kooth Online Counselling

A free and confidential online counselling service for young people. Chat to friendly counsellors, read articles in the magazine, get support from people the same age on forums and write about how you are feeling in the online journal. Read more

Kooth Online Counselling

Description

A free and confidential online counselling service for young people. Chat to friendly counsellors, read articles in the magazine, get support from people the same age on forums and write about how you are feeling in the online journal.

Who to contact

Website
https://kooth.com/

Calm Harm App

Calm Harm is a free, award-winning app developed for teenage mental health, using the basic principles of an evidence-based therapy called Dialectical Behavioural Therapy (DBT). Calm Harm provides tasks to help you resist or manage the urge to self-harm. Read more

Calm Harm App

Description

Calm Harm is a free, award-winning app developed for teenage mental health, using the basic principles of an evidence-based therapy called Dialectical Behavioural Therapy (DBT).

Calm Harm provides tasks to help you resist or manage the urge to self-harm.

Who to contact

E-mail
calmharm@stem4.org.uk
Website
calmharm.co.uk/

stem4

stem4 is a teenage mental health charity aimed at improving teenage mental health by stemming commonly occurring mental health issues at an early stage. It provides information on identification, intervention, and effective management of commonly occurring teenage mental health issues. They have a website, app, and a… Read more

Wimbledon Business CentreOld Town Hall4 Queens RoadLondonSW19 8YB

stem4

Description

stem4 is a teenage mental health charity aimed at improving teenage mental health by stemming commonly occurring mental health issues at an early stage. It provides information on identification, intervention, and effective management of commonly occurring teenage mental health issues. They have a website, app, and a library of educational videos about teenage mental health.

Location

Address
Wimbledon Business Centre
Old Town Hall
4 Queens Road
London
Postcode
SW19 8YB

Who to contact

E-mail
enquiries@stem4.org.uk
Website
https://stem4.org.uk/

The Mix

The Mix is a free and confidential multi-channel service for under 25s. They can connect you to experts and your peers who’ll give you the support and tools you need to take on any challenge you’re facing – for everything from homelessness to finding a… Read more

PO Box 7777LondonW1A 5PD

0808 808 4994

The Mix

Description

The Mix is a free and confidential multi-channel service for under 25s. They can connect you to experts and your peers who’ll give you the support and tools you need to take on any challenge you’re facing – for everything from homelessness to finding a job, from money to mental health, from break-ups to drugs.

Location

Address
PO Box 7777
London
Postcode
W1A 5PD

Who to contact

Telephone
0808 808 4994
E-mail
Online enquiry form available through website
Website
www.themix.org.uk/

Heads Together Counselling

Heads Together is a free and confidential counselling service for young people aged 14 to 24 in East Surrey.  Young people come to us for lots of several reasons such as difficulties with family or friends, feelings of sadness or depression, worries about school, college or work, self-harm… Read more

01737 378481

Heads Together Counselling

Description

Heads Together is a free and confidential counselling service for young people aged 14 to 24 in East Surrey.  Young people come to us for lots of several reasons such as difficulties with family or friends, feelings of sadness or depression, worries about school, college or work, self-harm or drug taking or concerns about gender, sexuality, or sex.

You can phone us directly on 01737 378481. In some circumstances we may direct you to seek a referral from your GP or another professional.

Who to contact

Telephone
01737 378481
E-mail
headstog@ymcaeastsurrey.org.uk
Website
www.ymcaeastsurrey.org.uk/

CYP Haven - Guildford

A safe space for young people aged between 10 - 18 years to talk about worries and mental health in a confidential and friendly, supportive environment. Although based in Guildford, Epsom, Staines, and Redhill the Havens are open for anyone to attend from across the county.  See… Read more

7Ward StreetGuildfordGU1 4LH

01483519436

CYP Haven - Guildford

Description

A safe space for young people aged between 10 - 18 years to talk about worries and mental health in a confidential and friendly, supportive environment.

Although based in Guildford, Epsom, Staines, and Redhill the Havens are open for anyone to attend from across the county. 

See website for opening times for each venue.

Location

Name
Discovery Youth Centre
Address
7
Ward Street
Guildford
Postcode
GU1 4LH
Borough
Guildford

Who to contact

Telephone
01483519436
Website
https://www.cyphaven.net/

CYP Haven - Staines

A safe space for young people aged between 10 to 18 years to talk about worries and mental health in a confidential and friendly, supportive environment. Although based in Guildford, Epsom, Staines, and Redhill the Havens are open for anyone to attend from across the county. At… Read more

Staines Youth Sports CentreLeacroftStaines-upon-ThamesTW18 4PB

07773 008435

CYP Haven - Staines

Description

A safe space for young people aged between 10 to 18 years to talk about worries and mental health in a confidential and friendly, supportive environment.

Although based in Guildford, Epsom, Staines, and Redhill the Havens are open for anyone to attend from across the county. At the centres there are a youth worker, a youth mental health nurse and a children's rights worker.

See website for opening times for each venue.

Location

Address
Staines Youth Sports Centre
Leacroft
Staines-upon-Thames
Postcode
TW18 4PB
Borough
Spelthorne

Who to contact

Telephone
07773 008435
Website
https://www.cyphaven.net/

CYP Haven - Epsom

A safe space for young people aged between 10 - 18 years to talk about worries and mental health in a confidential and friendly, supportive environment. Although based in Guildford, Epsom, Staines, and Redhill the Havens are open for anyone to attend from across the county. At… Read more

Depot RoadEpsomSurreyKT17 4RJ

01483519436

CYP Haven - Epsom

Description

A safe space for young people aged between 10 - 18 years to talk about worries and mental health in a confidential and friendly, supportive environment.

Although based in Guildford, Epsom, Staines, and Redhill the Havens are open for anyone to attend from across the county. At the centres there is a youth worker, youth mental health nurse and a children's rights worker.

See website for opening times for each venue.

Location

Name
The Focus Youth Centre
Address
Depot Road
Epsom
Surrey
Postcode
KT17 4RJ
Borough
Epsom and Ewell

Who to contact

Telephone
01483519436
Website
https://www.cyphaven.net/

CYP Haven- Redhill

A safe space for young people aged between 10 - 18 years to talk about worries and mental health in a confidential and friendly, supportive environment. Although based in Guildford, Epsom, Staines, and Redhill the Havens are open for anyone to attend from across the… Read more

The Redhill Centre132-138 Station RoadRedhillSurreyRH1 1ET

01483519436

CYP Haven- Redhill

Description

A safe space for young people aged between 10 - 18 years to talk about worries and mental health in a confidential and friendly, supportive environment.

Although based in Guildford, Epsom, Staines, and Redhill the Havens are open for anyone to attend from across the county. At the centres there are a youth worker, a youth mental health nurse and a children's rights worker.

See website for opening times for each venue.

Location

Name
The Annex
Address
The Redhill Centre
132-138 Station Road
Redhill
Surrey
Postcode
RH1 1ET
Borough
Reigate and Banstead

Who to contact

Telephone
01483519436
Website
https://www.cyphaven.net/

Relate Parenting Teenagers

Relate provide free online advice to parents regarding various challengers that may come during teenage years. Online counsellors are available to speak with, for free, online. Read more

Relate Central OfficePremier HouseCarolina CourtLakesideDoncasterDN4 5RA

See website for appropriate phone number

Relate Parenting Teenagers

Description

Relate provide free online advice to parents regarding various challengers that may come during teenage years.

Online counsellors are available to speak with, for free, online.

Location

Address
Relate Central Office
Premier House
Carolina Court
Lakeside
Doncaster
Postcode
DN4 5RA
Borough
Doncaster

Who to contact

Telephone
See website for appropriate phone number
E-mail
data.protection@relate.org.uk.
Website
www.relate.org.uk/.../parenting-teenagers

The Lucy Rayner Foundation

The Foundation raises awareness of the signs and symptoms of depression in young adults, supports those young adults and their families, and works alongside other charitable organisations with the same objectives.Just Talk - monthly drop-in service for young people in Reigate - see separate entry… Read more

ReigateRH2 2DT

01737 910 907

The Lucy Rayner Foundation

Description

The Foundation raises awareness of the signs and symptoms of depression in young adults, supports those young adults and their families, and works alongside other charitable organisations with the same objectives.

Just Talk - monthly drop-in service for young people in Reigate - see separate entry - Just Talk drop in service
Family Matter -
A monthly support group for parents/teachers/carers/social workers and anyone who is looking for after young people with mental health issues - see separate entry - Family Matter parents and professionals support group
Counselling service - see separate entry - Counselling Service the Lucy Rayner Foundation
The Surrey Suicide Bereavement Service - see separate entry

Location

Name
PO Box 419
Address
Reigate
Postcode
RH2 2DT
Borough
undefined

Who to contact

Telephone
01737 910 907
E-mail
info@thelucyraynerfoundation.com
Website
thelucyraynerfoundation.com/

PAPYRUS Prevention of Young Suicide

We are a national charity for the prevention of young suicide. We deliver awareness and prevention training, provide confidential support and suicide intervention through our helpline. If you would like to contact any of the Lead Providers, please use the information below Read more

Bankside 2Crosfield StreetWarrington,Cheshire,WA1 1UP

Hopeline : 0800 068 41 41 ( Every Day 9:00 am to 12:00 pm) Text : 07860 039 967

PAPYRUS Prevention of Young Suicide

Description

We are a national charity for the prevention of young suicide. We deliver awareness and prevention training, provide confidential support and suicide intervention through our helpline.

If you would like to contact any of the Lead Providers, please use the information below

Location

Address
Bankside 2
Crosfield Street
Warrington,
Cheshire,
Postcode
WA1 1UP

Who to contact

Telephone
Hopeline : 0800 068 41 41 ( Every Day 9:00 am to 12:00 pm)
Text : 07860 039 967
E-mail
pat@papyrus-uk.org
Website
www.papyrus-uk.org

Samaritans

Samaritans offer a safe place for you to talk any time you like, in your own way – about whatever’s getting to you. You don’t have to be suicidal. It doesn’t matter who you are, how you feel, or what has happened. If you feel… Read more

Freepost RSRB-KKBY-CYJKPO Box 9090StirlingFK8 2SA

116 123 (free to call)

Samaritans

Description

Samaritans offer a safe place for you to talk any time you like, in your own way – about whatever’s getting to you. You don’t have to be suicidal. It doesn’t matter who you are, how you feel, or what has happened. If you feel that things are getting to you, get in touch.

Location

Address
Freepost RSRB-KKBY-CYJK
PO Box 9090
Stirling
Postcode
FK8 2SA

Who to contact

Telephone
116 123 (free to call)
E-mail
jo@samaritans.org
Website
www.samaritans.org

The Campaign Against Living Miserably (CALM)

CALM is an award-winning charity dedicated to preventing suicide, the single biggest killer of men under the age of 45 in the UK. CALM offers support to anyone of any age who is down or in crisis via their helpline, webchat, and website. They also support… Read more

National: 0800 58 58 58

The Campaign Against Living Miserably (CALM)

Description

CALM is an award-winning charity dedicated to preventing suicide, the single biggest killer of men under the age of 45 in the UK.

CALM offers support to anyone of any age who is down or in crisis via their helpline, webchat, and website.

They also support those bereaved by suicide, through the Support After Suicide Partnership (SASP).

Who to contact

Contact Name
Helpline
Telephone
National: 0800 58 58 58
Website
https://www.thecalmzone.net/

Mental Health Crisis Helpline Surrey

Although autism is of course not a mental illness, many people with autism also have a mental health condition. The mental health crisis helpline for Surrey now operates 24 hours a day. Read more

0800 915 4644

Mental Health Crisis Helpline Surrey

Description

Although autism is of course not a mental illness, many people with autism also have a mental health condition.

The mental health crisis helpline for Surrey now operates 24 hours a day.

Who to contact

Telephone
0800 915 4644

SignHealth

SignHealth is a charity dedicated to making sure Deaf people get the same sort of access as hearing people to healthcare and health information. This includes crisis textiles, domestic abuse support, therapy, advocacy, and residential services.  Read more

020 3947 2600 SMS/text message 07966 976749

SignHealth

Description

SignHealth is a charity dedicated to making sure Deaf people get the same sort of access as hearing people to healthcare and health information. This includes crisis textiles, domestic abuse support, therapy, advocacy, and residential services. 

Who to contact

Telephone
020 3947 2600
SMS/text message 07966 976749
E-mail
info@signhealth.org.uk
Website
www.signhealth.org.uk/

Hope Again

Hope Again is the youth website of Cruse Bereavement Care. It is a safe place where young people can learn from their peers about how to cope with grief and feel less alone. Read more

Guildford StreetChertseySurreyKT16 9AG

0808 808 1677

Hope Again

Description

Hope Again is the youth website of Cruse Bereavement Care. It is a safe place where young people can learn from their peers about how to cope with grief and feel less alone.

Location

Name
6, The Sainsbury Centre
Address
Guildford Street
Chertsey
Surrey
Postcode
KT16 9AG
Borough
Runnymede

Who to contact

Telephone
0808 808 1677
E-mail
hopeagain@cruse.org.uk
Website
hopeagain.org.uk/
  • Updated: 25 May 2022

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